Privacy Policy
Last updated: August 2026
This policy explains what data 64VPN handles when providing its website, account panel, and cross-border network acceleration subscription services, why it is handled, and how users can manage it.
Scope and Processing Principles
This policy applies to the 64VPN website, user panel, client connections, and subscription services. Data processing is limited to providing services, completing orders, protecting account security, resolving faults, and improving pages. Information is handled only when a specific feature requires it, and unrelated data is not made a condition of use.
An email address is not required for registration; a username and password are enough to create an account. This service does not require a registration email or use email as mandatory account information. Text, screenshots, or diagnostic details that users voluntarily submit through a ticket are used only to answer the relevant question and handle the service request.
Data Handled and Its Uses
Account data includes usernames, authentication credentials, plan status, and traffic usage. Authentication credentials identify an account and control access to the user panel; plan status and aggregated traffic are used to deliver monthly subscriptions or traffic packages, show remaining allowances, and process plan changes. Aggregated traffic records do not include destinations or webpage content.
Order records include the selected plan, order amount, payment status, transaction identifier, and creation time, along with other information needed to complete a transaction. These records confirm service activation, verify payments, process refund requests, and resolve order disputes. Access analytics may include visited pages, referring pages, browser type, device category, language settings, and basic error information, helping determine whether pages work properly and improve navigation.
No Logs and Connection Data
64VPN follows a clear no-logs policy: it does not record which websites users visit, store webpage content, or create browsing histories that link specific activity to an account. During service operation, connection destinations are not organized into user behavior profiles or used for marketing analysis.
When a connection is established, the system may temporarily handle technical information required for network transmission. This information is used only to maintain the current connection, schedule routes, and identify immediate faults; it is not retained as a long-term connection log. Traffic usage shown in the account panel is an aggregate result needed for billing and allowance management and cannot be used to reconstruct specific browsing content.
Cookies, Local Storage, and Access Analytics
The website may use Cookies or browser local storage to save login status, language preferences, interface choices, and necessary security markers. This keeps the correct state when users move between pages and reduces repeated setup. If necessary storage is disabled, login, the account panel, or some preference features may not work as expected.
Access analytics aggregate page visits and interactions; they are not used to record websites visited through the network acceleration service. Analytics mainly help identify broken links, page errors, and commonly used entry points. Browser tools can clear local Cookies and storage data; after clearing, saved login status and preferences will also be removed.
Payment Processing and Data Sharing
This service supports Alipay / WeChat / USDT. Payment instructions are handled by the relevant payment channel, and 64VPN does not directly store complete payment-account credentials on the website. After payment is completed, this service receives the transaction result, transaction identifier, and amount needed to confirm the order, activate the subscription, verify the order, and carry out any applicable refund process.
Account data is not provided to unrelated parties except to complete payments, provide necessary infrastructure, comply with applicable rules, or handle a service request clearly made by the user. Providers responsible for infrastructure or payment processing may handle relevant information only to the extent required to perform their duties.
Retention, Deletion, and Policy Updates
Account and order data is retained only as long as necessary to maintain services, process transactions, meet essential record-keeping obligations, and resolve disputes. Access analytics and fault information are deleted or aggregated after their analysis purpose is complete. User-submitted ticket content is retained after issue resolution only to the extent necessary for service support and dispute handling.
Users can request access to or deletion of account-related data through the ticket entry in the user panel. To prevent someone else from acting on an account, account control must be verified before a request is processed. After account deletion, data unrelated to ongoing service delivery will be deleted or de-identified; records that must be retained for order verification, dispute handling, or applicable rules will be handled when that necessity ends.
When this policy changes, the website will publish the complete updated text and revise the last-updated date at the top of the page. Changes that materially affect data processing will be explained through a visible notice on the website or in the user panel. Before continuing to use the service, users can review the update and decide whether to continue using the relevant services.